Medical / Prescription Call

Call our office at 214-750-3646 during normal office hours (8:30 a.m. to 5:00 p.m. Mon-Thur; 8:30 a.m to 12:30 p.m. Fri) if you have questions or problems regarding medications or treatment. Our medical assistants are trained to answer your questions, arrange prescription refills, etc.

Please allow 24 hours for us to process your prescription. Calls coming in on Friday will be processed and available the following Monday. When you call, you will need to have the exact description of your medication, dose, frequency and your pharmacy phone number.

Please note that the physician on call during the night does not routinely authorize refills and may not be able to authorize a drug prescription.

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